Sharmayne
De Guzman
Results-Driven Virtual Assistant | Cold Caller | Appointment Setter
A meticulous professional well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.
Skills & Expertise
Comprehensive administrative and customer service capabilities
Email Management
Email handling and inbox optimization
Scheduling
Calendar & meeting coordination
Data Management
Research, collection, and data entry
Social Media
SMM and post scheduling
Website Management
Content and post management
Customer Support
Content and post management
Google Suite
Drive, Docs, Sheets, Forms, Mail
MS Office
Word, Excel, PowerPoint, Outlook
Professional Journey
My Career Experience
Professional journey in virtual assistance and business development
My passion is transforming administrative tasks and cold outreach into measurable success. Click below to review my full credentials and discover how my meticulous approach can benefit your business.
UNIVERSITY OF THE CORDILLERAS
Hotel and Tourism Management
June 2011 - 2014
TESDA
English Proficiency Certification
June 2015
ST. WILLIAM'S ACADEMY
High School
June 2007
- 2023
Personal Assistant
REAL PRODUCERS
- Remote
- Data input orders information into spreadsheets
- Research various companies for contact information
- Google Suite management and Email/Calendar administration
- Video editing using CapCut, Vimeo, and Canva
- 2023
Appointment Setter | SDR
METROPARK COMMUNICATION
- Remote
- Setting appointments with managers and owners
- Research and identify potential clients through various channels
- Follow up customer calls and optimize sales schedules
- Maintain accurate CRM records and complete call logs
- 2021
Sales Assistant
TELQUEST
- Remote
- Lead generation and appointment setting
- Qualify leads and schedule client meetings
- Provide training for newly hired staff
- Monitor agent calls and handle incoming inquiries
- 2019
Business Development Representative
PCN STRATEGIES
- Remote
- Cold calling and lead qualification
- Research and identify potential clients
- Maintain CRM systems and call documentation
- Schedule appointments and follow-up procedures
Tools & Tech Stack
Professional tools and platforms I leverage to deliver exceptional results
Google Workspace
Google Drive
Google Docs
Google Sheets
Google Sheets
Microsoft Office
MS Word
MS Excel
MS Powerpoint
Outlook
Design & Collaboration
Canva
Slack
Trello
Zoom
Let's Connect
Ready to discuss your administrative and support needs
Virtual Assistant | Cold Caller | Appointment Setter
Quick Links
Get In Touch
- sharmayne@example.com
- +63 966 281 7186
- LinkedIn Profile
© 2025 Sharmayne De Guzman. All rights reserved.